RPost

We’re not just securing email and e-signing.

We’re helping Mercury Insurance process claims faster, to instantly send money when you need it most.

And we’ve been doing it with them since 2010.

RSign. For Insurance. Claims.

  • Industry

Insurance

  • Sector

Property & Casualty Insurance Carrier

  • Geography

United States

  • Platform

RSign®

Primary Use

RSign Lite electronic signatures with specialty settings

Watch full video of Heather Dunn discuss RSign at Optimize!2020.

opening quote

RSign is a saving grace, and every customer is getting their payments a lot quicker than they would have if otherwise mailing out of the documents.

closing quote
Branden Haines, CTO at Dickinson Law

Heather Dunn

Claims Supervisor, Mercury Insurance

Main Benefit

Speeding claims processing to benefit insured customers with faster receipt of claims payments.

Mercury Insurance, a leading property and casualty insurance provider, deployed RSign to expedite auto claims processes, enhance customer service, and mitigate compliance risk. With an easy-to-use interface integrated into its claims processing systems, RSign enables external and internal users to review and process claims over from any location without needing to download additional applications or send paper via courier mail. RSign has allowed Mercury staff and its customers to use electronic signing of claims settlements, waivers, and other insurance related documents, while offering legally robust audit trail of every step of the signature process. RSign e-signatures record property transfers and associate the robust e-sign audit trail with the particular electronic document content and the uniform time of signoff related to the insurance claim and any damages property.

Automation

Specialty insurance claims sending application automatically routes outbound messages of a certain type via SMTP routing to the RSign global processing networks, sending specially formatted to receive consumer e-signatures on forms, and receiving via SMTP and storing the e-sign record and audit trail forensics.

Mercury Insurance is one of the leading insurance carriers in certain regions of the United States. We’ve been enhancing the operations of their auto business by providing them with the specialized e-signature services needed to close claims faster in compliance with State regulators in California, Texas, Florida, among other states.

Tradenames are owned by the named company. Service benefit is summary, not intended to be a case study.​ RPost technology is patented. RMail, RSign, and RPost are trademarks owned by RPost.​